Compare the best live chat & support tools · 100 tools
Re:amaze is a customer support platform for e-commerce combining live chat, helpdesk, chatbots, and push camp…
Visit Website DetailsTidio combines live chat, AI chatbots, and email marketing for e-commerce businesses. Deep Shopify integratio…
Visit Website DetailsHiver turns Gmail into a shared inbox and helpdesk — team collaboration on support emails without leaving Gma…
Visit Website DetailsReply.io is a sales engagement platform combining email sequences, LinkedIn automation, calls, and AI persona…
Visit Website DetailsBoldDesk is a modern cloud helpdesk by Syncfusion with AI automation, ticket management, and a knowledge base…
Visit Website DetailsCrisp is an all-in-one messaging platform for startups offering live chat, a shared inbox, chatbots, and a kn…
Visit Website DetailsIntercom is the leading customer communications platform combining live chat, bots, help desk, and product to…
Visit Website DetailsCustomerly combines live chat, email marketing, and NPS surveys to manage the entire customer lifecycle in on…
Visit Website DetailsChaport provides simple live chat with a unified inbox combining website chat, Facebook Messenger, Telegram, …
Visit Website DetailsGroove is a simple shared inbox and helpdesk for small businesses — 5-minute setup, no training required.
Visit Website DetailsHappyFox is a helpdesk and live chat platform with smart automations, SLA management, and a knowledge base fo…
Visit Website DetailsLiveChat is a dedicated live chat platform used by 37,000+ companies — offering chat, tickets, and agent prod…
Visit Website DetailsDrift is the conversational marketing platform for B2B — combining live chat, chatbots, and email to qualify …
Visit Website DetailsFreshdesk is an affordable, feature-rich helpdesk solution that competes with Zendesk at significantly lower …
Visit Website DetailsHubSpot Live Chat is a free live chat tool that automatically logs every conversation in the free HubSpot CRM.
Visit Website DetailsTawk.to is completely free live chat software — no trial limits, no paid tiers for core features. Monetises t…
Visit Website DetailsUserlike is a German live chat and messaging platform supporting WhatsApp, Instagram, Facebook, and website c…
Visit Website DetailsChatlio turns Slack into a live chat tool — agents respond to website visitors directly from Slack channels w…
Visit Website DetailsFreshdesk Messaging (formerly Freshchat) is Freshworks' messaging platform combining live chat, chatbots, and…
Visit Website DetailsOlark is a simple, friendly live chat tool focused on making it easy for small businesses to chat with websit…
Visit Website DetailsSmartsupp combines live chat with video session recordings so you can see what customers did before contactin…
Visit Website DetailsZendesk is the market leader in customer support software with a ticketing system, live chat, call centre, an…
Visit Website DetailsKayako shows the full customer journey — every page visit, email, and chat — in one view so agents have full …
Visit Website DetailsAI-powered help centers promise fewer tickets. Here's what actually determines …
Ecommerce Helpdesk Tools: Why Generic Support Software Falls ShortGeneric helpdesk software wasn't built with order data in mind. Here's what tha…
Live Chat vs Chatbots: What Customers Actually ExpectCustomers don't always want a human, and they don't always want a bot either. H…