Gallabox is one of 104 Live Chat & Support tools we track and compare on this site.
If Gallabox isn't quite the right fit, these are the other Live Chat & Support tools we rate highest:
Gorgias (rated 4.8/5) — Gorgias unifies email, live chat, social and phone support in one helpdesk built specifically for online stores — with order data, refunds and subscription actions available right inside every ticket, plus an AI agent that resolves routine questions automatically.
Re:amaze (rated 4.7/5) — Re:amaze is a customer support platform for e-commerce combining live chat, helpdesk, chatbots, and push campaigns in one tool.
Tidio (rated 4.7/5) — Tidio combines live chat, AI chatbots, and email marketing for e-commerce businesses. Deep Shopify integration with a generous free plan.
Hiver (rated 4.6/5) — Hiver turns Gmail into a shared inbox and helpdesk — team collaboration on support emails without leaving Gmail.
Reply.io (rated 4.6/5) — Reply.io is a sales engagement platform combining email sequences, LinkedIn automation, calls, and AI personalisation for outbound teams.
BoldDesk (rated 4.6/5) — BoldDesk is a modern cloud helpdesk by Syncfusion with AI automation, ticket management, and a knowledge base at competitive pricing.
Crisp (rated 4.5/5) — Crisp is an all-in-one messaging platform for startups offering live chat, a shared inbox, chatbots, and a knowledge base.
Intercom (rated 4.5/5) — Intercom is the leading customer communications platform combining live chat, bots, help desk, and product tours in one platform.
Customerly (rated 4.5/5) — Customerly combines live chat, email marketing, and NPS surveys to manage the entire customer lifecycle in one tool.
Chaport (rated 4.5/5) — Chaport provides simple live chat with a unified inbox combining website chat, Facebook Messenger, Telegram, and email.
Does Gallabox offer a free tier?
Gallabox does not currently offer a permanent free tier.
How much does Gallabox cost?
Pricing isn't publicly listed — see the vendor site for current rates.
What's a good Gallabox alternative?
For most buyers we'd point first to Gorgias — see the full comparison above for how it stacks up on price and features.
Gallabox is worth considering if you're evaluating Live Chat & Support tools. Read the pros and cons above, and check the alternatives if you want a wider comparison before deciding.
If you're comparing more than one option in this space, it helps to write down the two or three requirements that actually matter for your team before you start reading reviews, since pricing pages and marketing copy tend to make every tool sound like the right fit on paper. Ask each vendor directly about contract length, cancellation terms, and what happens to your data if you switch providers later, and weigh that alongside the feature comparison above rather than the headline price alone. It's also worth checking recent user discussions on forums or review sites for anything that's changed since a vendor last updated their own marketing pages, since pricing, limits, and supported integrations can shift between major updates. A short trial period, where one is offered, is usually the fastest way to confirm a tool actually fits your workflow before you commit to a longer contract. It's also fine to start with whichever tool has the best free trial or lowest-commitment plan, use it for real work for a week or two, and only then decide whether to negotiate a longer contract — that's usually a better test than anything a comparison page, including this one, can tell you in advance.
