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Tidio vs BoldDesk

Both compared head-to-head in Live Chat & Support — pricing, features, ratings.

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Tidio edges ahead on rating (★★★★★), but the right pick depends on what you need — see the breakdown below.

Tidio BoldDesk
Rating ★★★★★ (4.7) ★★★★★ (4.6)
Starting price Free / $29/month Free / $25/agent/month
Pricing model freemium freemium
Free tier ✅ Yes ✅ Yes
Free trial ✅ Yes ✅ Yes
Best for SMB SMB
Key features
  • API Access
  • Analytics
  • Automation
  • Integrations
  • Mobile App
  • Reporting
  • API Access
  • Analytics
  • Automation
  • Integrations
  • Mobile App
  • Reporting
Visit Visit Tidio · Full review Visit BoldDesk · Full review
Affiliate disclosure: "Visit" links above may be affiliate links; we may earn a commission at no extra cost to you. The rating comparison is factual (our published rating for each tool); everything else is presented so you can weigh it yourself.
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