Compared against the top-rated Live Chat & Support tools on price, rating and free-tier availability.
Drift is the conversational marketing platform for B2B — combining live chat, chatbots, and email to qualify leads in real-time. Drift is founded 2015, Boston, USA.
If any of these matter for your use case, the alternatives below may be a better fit.
| Tool | Rating | From | Free tier | Trial | |
|---|---|---|---|---|---|
| Drift (this one) | 4.4 | Contact for pricing | — | ✓ | |
| Gorgias The #1 rated helpdesk for ecommerce, built for Shopify |
4.8 | From $10/month | — | ✓ | Details |
| Re:amaze Re:amaze is a customer support platform for e-commerce combining live chat, helpdesk, chatbots, and push campaigns in on |
4.7 | From $29/month | — | ✓ | Details |
| Tidio Tidio combines live chat, AI chatbots, and email marketing for e-commerce businesses. Deep Shopify integration with a ge |
4.7 | Free / $29/month | ✓ | ✓ | Details |
| Hiver Hiver turns Gmail into a shared inbox and helpdesk — team collaboration on support emails without leaving Gmail. |
4.6 | From $19/user/month | — | ✓ | Details |
| Reply.io Reply.io is a sales engagement platform combining email sequences, LinkedIn automation, calls, and AI personalisation fo |
4.6 | From $59/user/month | — | ✓ | Details |
